Your massager isn't too weak. It's just not touching the right muscle.

An extra-wide frame that spreads six kneading nodes along the neck-to-shoulder run, plus 15mm of fine adjustment to put them on the spot rather than beside it. Heat, cordless, 60-day returns.

Adjustable vs. fixed width

Same motor. Same heat. A different place for the nodes to land.

Diagram comparing a standard collar, where the nodes bunch near the neck, with an extra-wide frame where they spread along the neck-to-shoulder run, plus a 15mm fine adjustment.
WE
  • Adjusts to your shoulders
  • Nodes land on your span
  • Extra-wide frame to begin with
  • Plus 15mm of node adjustment
  • Competes on aim
THEM
  • One fixed size for every body
  • Nodes land where the plastic puts them
  • One fixed span
  • No adjustment at all
  • Competes on a bigger number
VS

Frequently Asked Questions

No, and we won't pretend it does. A therapist finds the spot by feel and changes pressure by the second. What this does is get firm, warm kneading onto the right part of your neck and shoulders whenever you want it, without booking anything. That's a different job, and it's the one you can do at home every day.

The back strap holds it in place hands-free, so you can keep working, cook, or move around the house while it runs. The hand straps are there for when you want to pull down and add pressure to a specific spot.

You get about 8 to 10 blissful sessions per charge. That's a lot of 'me time'!

The heat is meant to be warm rather than hot, and the unit shuts off automatically at 15 minutes as a safety limit. Don't use it over broken skin or on any area where your sensation is reduced, and stop if it feels uncomfortable rather than working through it. Full guidance is on our safety and contraindications page.

The 15-minute auto shut-off means it won't run indefinitely, but please don't use it as something to fall asleep in. Prolonged heat against skin you aren't monitoring is how burns happen with any heated device. Use it while you're awake, then take it off.

Measure your shoulders before you buy.

Sit upright, run a tape measure across your upper back from one shoulder edge to the other, and check that number against the fit range. If you're outside it, don't order — tell us your measurement and we'll say so straight.